FAQ
General
What is check in/check out time?
Check in time is 4 p.m.; Check out is 11:00 a.m.
Do you allow smoking on property? In the rooms?
Amara Resort & Spa is a non-smoking property. A $250 cleaning fee will be applied to any room that has been smoked in.
Do you have a fitness center? What kind of equipment does it have? What are the hours?
Yes. Our onsite fitness center is open 24 hours a day, and includes two treadmills, an elliptical, stationary bike, free weights and weight machines.
Do you offer bikes for use during my stay?
But of course. We've got complimentary mountain bikes so you can get out and explore our scenic Sedona surroundings. Just stop by the front desk to check out your bikes with our guest service team. We can also recommend some popular bicycle routes.
Do you offer in-room dining? What are the hours?
Yes, Amara Resort & Spa offers Room Service daily, from 7am to 9pm, from SaltRock Restaurant.
Do you have a pool?
Oh yes, we certainly do.You're going to fall in love with our infinity-edge outdoor pool and hot tub, open daily from 7am - 10pm.
Do you have a spa? What are the hours?
We wouldn't be Amara Resort and Spa without our full-service, award-winning spa. Please contact us to book your heavenly treatment, at 928-282-6088.
Is there a resort fee?
Yes, your daily resort fee of $35.00 plus tax includes the following:
- Valet Parking
- Unlimited Local and Toll-Free calls
- Includes WiFi
- Use of resort bikes
- Golf car transportation to main street shops
Transportation & Directions
Do you offer free shuttle service from the airport?
We do not offer a complimentary shuttle service from the airport, however the hotel does offer transportation for guests to the nearby shopping and dining area. Please call the Front Desk at (928) 282-4828 to arrange for transportation.
What are your cross streets?
Amara Resort & Spa is located on Amara Lane, just off 89A.
Do you have onsite parking? How much is parking? Is it included in my room rate?
Yes, valet parking is included in the Resort Fee.
Reservations
Will your rooms allow rollaway beds/cribs/playards? Is there a charge?
Amara Resort & Spa offers rollaway beds for $25, based on availability. Please be aware that our Queen Queen guest rooms and King Spa Suite do not allow space for rollaway beds. Cribs and playards are available at no charge.
I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?
Please contact the website with which you made your reservation.
What is your cancellation/deposit policy?
Cancellations must occur 72 hours prior to 6 pm, local hotel time. Guests who do not cancel prior to 72 hours will be charged a one night's room plus tax. Cancellation policy is subject to change.
What is the minimum age requirement to check into the room?
Special rules may apply for guests under the age of 18. Please contact the hotel directly prior to making a reservation for underage check-ins.
Is my ID/passport required at check-in?
We do require a photo ID at the time of check-in for all reservations.
Do you have connecting rooms?
We do have a limited number of connecting rooms on property that are available on a request basis only, and cannot be guaranteed.
Do you have accessible rooms?
Yes, we have accessible rooms. Some of these rooms include modified bath tubs with bars and added facilities, and some include a roll-in shower. Please read more about our accessible guest rooms and accessible hotel features.
Do you have an early departure fee?
An early departure fee of up to one night's room and tax may apply on all reservations.
Accounting
What forms of payment do you accept?
We accept all major credit cards.
Pets
Are pets allowed? Are there restrictions for weight, height or types?
Amara Resorts and SPA accepts dogs at an additional fee of $50.00 for per pet, per night. No more than 2 dogs per room are allowed. Pet owners will be asked to fill out a waiver accepting responsibility for any damage or cleaning charges that may occur while at the hotel.
Do you have pet-free rooms for those with allergies?
We do not offer pet-free rooms at this time.
Do you have pet-sitting or dog walking services?
Pet-sitting and dog walking services are available through the Concierge. Please arrange these services in advance.
How far do you have to walk to take your pet out?
Just Steps away, near Oak Creek.
Concierge
I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?
Please contact the Concierge prior to your arrival to set up these services.
